Aqua Brush Shipping Policy

Thank you for shopping with Aqua Brush.

We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days after payment is confirmed.
• Orders are not processed or shipped on weekends or public holidays.
• During periods of high demand, processing times may be slightly longer.

Shipping Time

Once your order has been processed, the estimated delivery time is:

7–15 business days

Please note that delivery times are estimates and may vary depending on your location, customs procedures, weather conditions, or carrier delays.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number (if available), allowing you to monitor your shipment.

Delays

While we do our best to ensure timely delivery, Aqua Brush is not responsible for delays caused by shipping carriers, customs clearance, natural events, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Aqua Brush is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error after placing your order, please contact us as soon as possible at shop.alqattan@gmail.com, and we will do our best to assist before the order is shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us immediately at shop.alqattan@gmail.com. We will work with the shipping carrier to investigate the issue and help reach a suitable solution.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: shop.alqattan@gmail.com